As airports across India descend into scenes that look suspiciously like reality TV auditions for “Who Can Shout the Loudest?”, actor Sonu Sood has stepped forward as the voice of reason. With IndiGo flights facing delays, cancellations, and enough confusion to power a week’s worth of reels, thousands of passengers have been stranded—and tempers have been rising faster than airfares during festival season.
Viral videos over the last few days show furious travellers confronting airline staff, demanding answers, schedules, and sometimes even explanations that the ground crew simply doesn’t have. While everyone understands the frustration of being stuck at an airport with no timeline and a lukewarm coffee, Sood took to X (formerly Twitter) to remind people that empathy hasn’t gone out of fashion—yet.
In a heartfelt video message, the actor revealed that even his own family was affected, waiting nearly five hours before finally boarding. But what disturbed him the most wasn’t the delay—it was the public meltdowns aimed at ground staff. “Imagine yourself in their shoes,” he urged, describing airline employees as just as “helpless” as the passengers, often receiving unclear updates themselves. His message was simple: stay calm, be kind, and don’t make someone else’s tough day even tougher.
Meanwhile, the DGCA isn’t sitting this one out. On Friday, the aviation watchdog ordered the formation of a high-level four-member committee to dig into the reasons behind IndiGo’s widespread operational breakdown. Whether mechanical, managerial, meteorological, or just plain mayhem, answers are expected soon.
Until then, Sonu Sood’s advice stands: breathe, be patient, and maybe save the shouting for cricket matches.
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